What is the difference between some online credit scores and CISI’s credit scores?
There are many websites offering credit scores to consumers. The scores they provide are Consumer Scores – sort of like getting graded on the curve – how your credit compares to others nationwide. These scores are not genuine FICO scores which is the score used for lending and for rental applications. CISI provides a genuine FICO score as returned by the TransUnion credit bureau on all of our credit reports. A reliable score for accessing credit worthiness
Yes. Our clients have the option of sending a link to the applicant to fill out an online application and pay for the report.
Absolutely. We offer many options to send requests into our office. Please call our office at (815) 215-1030 for more information on how we can help you.
Yes. You must have a signed document that states the applicant is allowing you to pull credit on them. This is a law that protects you and CISI. Authorization forms are available here
Our company is committed to the protection of our customers and their applicants. To avoid discrimination of any kind we run each applicant individually.
No. There is no annual or monthly fees or minimums to be a member with CISI.
Yes. The applicant can pay with their own credit card, our client will never be billed for any cost.
CISI processors will talk to you and help you to understand the report at no charge – just contact us

· Credit/Background requests are processed immediately after they come in – once an authorized request is processed the fee is non-refundable. All online requests by an agent or applicant are non-refundable

· CISI has no part in the rental decision – there is no refund for the background check if the rental property is denied to the applicant

· CISI does not sell to public consumers. Completed reports are returned to the requesting agent or landlords only. No refunds will be given for an applicant not receiving their report. However as a courtesy if the applicant emails our office we can send them a “Consumer Copy” of their report.

· If a real estate agent authorizes us to do additional searches – additional charges will be added and will not be refundable.

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Address: 317 W Maple St – New Lenox, IL 60451
Toll Free: 888-525-0051
Phone: 815-215-1030
Fax: 815-215-1184